Moonfare Security: How We Protect Your Data

At Moonfare, security is our top priority. We implement robust measures to protect your personal and financial data. This page outlines the key steps we take to safeguard your information and how you can enhance your security when using our platform.

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How to Use Moonfare Platform Securely

1. Use Strong Authentication

• Choose a password with at least 12 characters, including letters, numbers, and symbols. 
• 2-Factor Authentication (2FA) is enabled by default. We recommend switching to app-based 2FA (such as Google Authenticator) for better security.

2. Stay Alert to Phishing & Social Engineering

• Moonfare will never ask for your password or private details via email or phone.
• Be cautious of unsolicited emails or messages pretending to be from Moonfare.

3. Keep Your Login Credentials Private

• Never share your Moonfare password or email password with anyone.
• If you experience login issues, reach out to our team through [email protected]

4. Verify You’re on the Official Moonfare Website

• Always check that you are visiting https://www.moonfare.com.
• Our website is secured with SSL/TLS encryption to protect your data from interception.

5. Watch Out for Fake Emails (Email Spoofing)

• Always verify that emails from Moonfare come from an @moonfare.com domain.
• Be cautious with emails that request sensitive information or contain urgent security warnings.

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How Moonfare Protects Your Data

Platform Security

• ISO 27001 Certified: Moonfare follows internationally recognized security standards to ensure the confidentiality, integrity, and availability of your data.
• DDoS Protection & Web Application Security: We use leading firewall and anti-DDoS systems to block attacks.
• Regular Security Testing: We conduct internal and third-party penetration tests to identify and fix vulnerabilities.
• Bug Bounty Program: Ethical hackers help us find and resolve security issues through our private bug bounty program.
• Vulnerability Management: We follow strict policies to prioritize and fix security risks based on severity.
• Data Encryption: All data is encrypted at rest (AES-256) and in transit (TLS v1.2+).

Internal Security Measures

• Employee Device Security: We use industry-leading endpoint protection and anti-malware solutions.
• Network Security: Our network is segmented and monitored for suspicious activity.
• Access Controls: Employees use Single Sign-On (SSO) and Multi-Factor Authentication (MFA) with least-privilege access.
• Continuous Monitoring: We deploy Security Information & Event Management (SIEM) to detect and respond to cyber threats.
• Backup & Disaster Recovery: We maintain continuous backups across multiple secure locations to ensure quick recovery in case of incidents.

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Responsible Vulnerability Disclosure

Security researchers play a key role in keeping Moonfare secure. If you find a potential security issue, please contact us at [email protected].

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Have Questions or Security Concerns?

Reach out to our team at [email protected] for any security-related inquiries.

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Anti Money Laundering and Fraud measures

Moonfare has a Compliance department which is responsible for the effectiveness of controls, policies and procedures designed for the prevention of money laundering and terrorist financing. Effective measures also are implemented to cover the scope of anti-bribery and corruption.

Know Your Customer

Moonfare has developed and put in place risk-based systems and controls to comply with its AML/CTF obligations. Moonfare protects its website and its customers from money laundering by requiring all prospective investors to undergo KYC verification checks after signing up on the platform. We do not accept as a customer any person listed on the Consolidated List of targets to whom financial sanctions apply. Any suspicious cases are reported to Compliance, who investigates them conscientiously and consistently.
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Fraud Controls

We are an active participant in international efforts to combat fraud, corruption and the funding of terrorist and criminal activities. Our commitment is ongoing through the maintenance of ongoing controls to detect and prevent any such illegal practices.
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Risk Management

Moonfare is continuously improving its risk management policy, strategy and supporting framework. Moonfare recognises that risk is an integral and unavoidable component of business and is committed to managing risk in a proactive and effective manner. Moonfare seeks to promote a strong risk culture throughout our organization and communicates the importance of a strong risk culture across the organization.
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Disclaimer

Moonfare will never send you unsolicited messages and we will never ask for your credentials!